Frequently Asked Questions - Season Tickets

Other FAQs: General | Single Game Tickets | Fundraising | Gamenight | 50/50 Numbers

When/How do I pick up my season tickets?
If you buy your tickets before August 28 you may attend our Annual Season Ticket Pick-up Party on Sunday September 13, from 12:00-2:00pm. Invitations will be mailed to all season ticket holders in late August. Call our Ticket Department at 604-444-2687 for more information.

Are pre-season games included in my season tickets?
No. Since our pre-season games are not played the Pacific Coliseum, ticketing for those games is done separately.

Are there parking passes available?
Yes. We sell full season parking passes for all Coliseum games on behalf of the PNE for $187.50 each, GST included. These passes are valid for any PNE parking lot, although there is a reserved Season Ticket Holder area through Gate 6 (just north of the Coliseum, entrance off Renfrew Street). Call 604-444-2687 for more details or to place an order.

When are the Unused Season Ticket Nights?
This year's Unused Season Ticket Nights are Wed, Dec 9th and Sat, Mar 13th.

How do Unused Season Ticket Nights work?
Simply take your unused past game Season Tickets to the Coliseum Box Office on Wed, Dec 9th or Sat, Mar 13th and redeem them for an equal number of tickets to that night's game. Note that you do not have to redeem Unused Season Tickets yourself - you may give them to friends, family, co-workers, etc for them to redeem on their own.

I've lost my season tickets for tonight - what do I do?
Call our Ticket Department at 604-444-2687 as far in advance of your arrival as possible.

How do the LIVE NATION (formerly House of Blues) concert offers work?
These offers apply to nearly all LIVE NATION concert presentations at the Pacific Coliseum. Exact details on performers, seat allocation, maximum ticket orders, etc. varies for each event. You will be notified of each offer by e-mail only. If you currently do not receive these e-mails or need to update your e-mail address, please contact the Giants ticket department at 604-444-2687.

Do I get my regular seats for concerts?
No. Since all concerts are not under our control we cannot promise your seats for those events. Also, since the set-up for each concert is different, there is no guarantee your section will even be available. The exact seat offering will vary for each event.

Do I get my seats for the WHL playoffs?
Yes. You have first right of refusal on your seats for the WHL playoffs. Playoff Invoices are mailed in the middle of February. Please contact our Ticket Department at 604-444-2687 for more information.

Langley Games
Due to Olympic building requirements, the team will play 6 of their 36 home games in the brand new Langley Events Centre in early February. Season ticket holders for those games will be given assigned seating as close to Coliseum seating as possible. Tickets for Langley games will be mailed later in the season.